Recent Posts

What to Do and Not Do After Your Basement Floods

4/16/2018 (Permalink)

Water Damage What to Do and Not Do After Your Basement Floods Here's an example of a flooded basement we took care of in Monroe a while back.

A flooded basement can be an overwhelming experience. It’s hard to know where to even start! But you don’t need to worry. SERVPRO of North Everett/ Lake Stevens/ Monroe is Here To Help. While you wait for help to arrive, here are some Dos and Don’ts to follow.

What to Do After Flooding:

  • Stop the source of flooding.
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop wet upholstery and cushions to dry.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What Not to Do After Flooding:

  • Don’t enter your basement if water is high enough to cover outlets or other appliances.
  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances in the flooded area.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

When your home’s basement has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly.

Trust SERVPRO of North Everett/ Lake Stevens/ Monroe to return your property to its preloss condition and make it “Like it never even happened”. Give us a call at 360-243-8313.

Flooding Can Happen Anywhere

4/6/2018 (Permalink)

Storm Damage Flooding Can Happen Anywhere Just because your property hasn’t experienced a flood in the past does not mean it won’t in the future.

Floods are one of the most common and widespread natural disasters in the United States. And we’ve had our fair share here in Snohomish County. Whether your home or business is near the coastline, along city streets, in the mountains or near a river—there is always potential for flood damage. Fema.gov reports, in the last 5 years, all 50 states have experienced floods or flash floods.

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because your property hasn’t experienced a flood in the past does not mean it won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000*. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. The American Red Cross offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water.

For more flood safety tips check out this great article from The Everett Herald. Also, take a look at Snohomish Country’s Real-Time Flood Information System to see what the current river level and rainfall depth data is in our area.

When catastrophic water damage happens to you, SERVPRO of North Everett/ Lake Stevens/ Monroe can help. We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get your property back to normal as soon as possible.

At SERVPRO of North Everett/ Lake Stevens/ Monroe we are ready to help make it “Like it never even happened.” Give us a call at 360-243-8313.

*Facts and figures provided by fema.gov and the National Weather Service (NOAA)

Post-Construction Cleaning Services

3/30/2018 (Permalink)

Commercial Post-Construction Cleaning Services After rebuilding your property, there is still more work to be done. We can help in the Post-Construction Cleanup of your property.

Along with our restoration and rebuild services, SERVPRO of North Everett/ Lake Stevens/ Monroe provides a variety of cleaning services. One of the cleaning services we provide is Post-Construction Cleanup.

After restoring and rebuilding your property, there is still more work to be done. It is important to get your property clean and ready to use. Let SERVPRO of North Everett/ Lake Stevens/ Monroe get your property clean and ready to go!

Both interior and exterior cleaning is needed after rebuild and construction services. When cleaning, the following areas are usually dusted and cleaned:

Interior Cleanup

  • Walls (removing dust, dirt, scuff marks, and smudges)
  • Ceilings and light fixtures/fans
  • All trim (including baseboards and door and window frames)
  • Door faces, sides, and tops
  • Floors
  • Ducts, vents, and baseboard heaters
  • Windows (including tracks and frames)
  • Cabinetry, appliances, fixtures, and countertops
  • All trash and plastic coverings removed

Exterior Cleaning

  • Exterior windows and doors
  • Entry doorways
  • Driveway and paved surfaces swept and power washed
  • Exterior lights dusted
  • All trash on property (including lumber and debris) removed

If your property is in need of Post-Construction Cleaning, give SERVPRO of North Everett/ Lake Stevens/ Monroe a call at 360-243-8313. No matter the size, we are Here To Help.

Keeping It Clean: An Overview of Our Cleaning Services

3/22/2018 (Permalink)

Commercial Keeping It Clean: An Overview of Our Cleaning Services SERVPRO of North Everett/ Lake Stevens/ Monroe can handle any cleaning job you may have.

At SERVPRO of North Everett/ Lake Stevens/ Monroe we offer a large variety of cleaning services. We can handle the simple cleaning that comes from general day-to-day wear and tear as well as major cleanups after sewage spills, biohazard contamination and crime scene messes. This article showcases the range of cleaning services we provide.

Standard Cleaning Services

Life is busy, and you don’t have time to worry about the common wear and tear that gradually soils your property. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of North Everett/ Lake Stevens/ Monroe for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris or other contaminants. Keeping your HVAC system clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Carpet and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by cleaning and maintaining your carpet and upholstery. SERVPRO of North Everett/ Lake Stevens/ Monroe offers a range of specialized cleaning methods and products to treat a variety of carpet and upholstery types.

Ceilings, Walls, and Hard Floor Cleaning

Ceiling, wall and floor cleaning should be part of the cleaning maintenance of your home or business. These surfaces are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. We have specialized training in time-tested and industry-approved cleaning methods. Our proprietary cleaning system allows our Professionals to properly clean and restore your ceilings, walls and floors.

Odor Removal and Deodorization

As experts in deodorization, SERVPRO of North Everett/ Lake Stevens/ Monroe is trained to identify and eliminate offensive odors. These odors can come from a number of sources, both inside and outside a structure. Masking and other short cuts don't work when your odor problem is serious or persistent. We have the training and equipment to identify and eliminate these offensive odors.

Contents Cleaning

SERVPRO of North Everett/ Lake Stevens/ Monroe specializes in restoring contents damaged by fire, water, or mold. We pretest your contents to determine what items can be restored back to their preloss condition. We utilize several methods of cleaning your contents, depending on the extent of the damage. We also specialize in restoring your damaged electronics. We have the training and equipment to restore many of your electronic devices.

Other Cleaning Services

When cleaning goes beyond the normal everyday cleaning needs, give SERVPRO of North Everett/ Lake Stevens/ Monroe a call. We offer a wide array of services to help you get back to business after your property experiences a crime, death or other disaster.

Biohazard Removal and Cleaning

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of North Everett/ Lake Stevens/ Monroe is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Sewage Cleaning

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized, making it “Like it never even happened.”

Trauma and Crime Scene Cleanup

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of North Everett/ Lake Stevens/ Monroe will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Vandalism Cleanup

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. SERVPRO of North Everett/ Lake Stevens/ Monroe will act quickly to remove vandalism and graffiti from your home or commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

Our large range of restoration and cleaning services allows us to restore your property, no matter what is needed. If your property has cleaning needs, give SERVPRO of North Everett/ Lake Stevens/ Monroe a call at 360-243-8313.

Our Mold Mitigation and Remediation Process

3/15/2018 (Permalink)

Mold Remediation Our Mold Mitigation and Remediation Process Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Everett/ Lake Stevens/ Monroe has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a typical mold removal process.

1. Call SERVPRO of North Everett/ Lake Stevens/ Monroe

The mold cleanup and restoration process begins when you call SERVPRO of North Everett/ Lake Stevens/ Monroe at 360-243-8313. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

2. Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water, which can be hidden from plain view.

3. Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

4. Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. Our technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

5. Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

6. Cleaning Contents & Belongings

We then clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also trained to remove odors and deodorize using fogging equipment.

7. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of North Everett/ Lake Stevens/ Monroe understands mold and mold growth and has the training and equipment to remediate mold in your home or business. If you see mold, give us a call at 360-243-8313. 

When Disaster Strikes, SERVPRO’s Disaster Recovery Team is Here to Help

3/2/2018 (Permalink)

Storm Damage When Disaster Strikes, SERVPRO’s Disaster Recovery Team is Here to Help As a member of SERVPRO’s Disaster Recovery Team, SERVPRO of North Everett/ Lake Stevens/ Monroe is “Ready for whatever happens.”

Severe weather can happen any time, anywhere. Each year, Americans experience an average of*:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 land-falling deadly hurricanes

As a member of SERVPRO’s Disaster Recovery Team, SERVPRO of North Everett/ Lake Stevens/ Monroe is “Ready for whatever happens.” When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team is poised for any storm that may happen. With a network of more than 1,700 Franchises, the SERVPRO System strives to be faster to any size disaster. Strategically located throughout the United States, SERVPRO’s Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. Providing experience, manpower, equipment, and other resources, the Disaster Recovery Team is there when large storms hit our area. SERVPRO’s Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective: to help you make it “Like it never even happened.”

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams included:

  • 2017 Hurricane Harvey
  • 2016 East Tennessee Wildfires
  • 2016 Hurricane Matthew  
  • 2016 Louisiana Flooding
  • 2016 Houston, TX Flooding 
  • 2015 Siberian Express
  • 2014 Mid-Atlantic Flooding 
  • 2014 Polar Vortex  
  • 2013 Colorado Floods
  • 2012 Hurricane Sandy

No matter the size of the disaster, SERVPRO of North Everett/ Lake Stevens/ Monroe is Here to Help. With the help of SERVPRO’s Disaster Recovery Team, we can handle any size weather event. If disaster strikes your home or business, give us a call at 360-243-8313.

*Facts and figures provided by noaa.gov

Deodorization – Getting Rid of Unpleasant Odors

2/20/2018 (Permalink)

Mold Remediation Deodorization – Getting Rid of Unpleasant Odors Our training, specialty cleaning products, techniques and equipment help us to treat your unwanted odors.

Life is full of unpleasant smells. Odors from smoke, pets, decomposition or mold can cause lingering odors in your home or business. A simple surface clean doesn’t necessarily get rid of these smells.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of North Everett/ Lake Stevens/ Monroe provides specialized services that can rid your home or business of offensive odors left by smoke, mold or other sources. Our professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. Once the source is found, we use SERVPRO’s own proprietary line of cleaning products to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

Along with our proprietary line of cleaning products we use various techniques and equipment to treat odors. These techniques are capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. Some of the tools we use include:

Ozone Generator: The Ozone Generator (shown above) is one of the quickest ways to eliminate odors from a home or office. We use the Ozone Generator to oxidize odor and eliminate odors from mold, mildew, pets, nicotine, smoke and more without the use of chemicals. Though the room being treated cannot be occupied while in use, the generator works quickly to clean, sanitize and remove offensive odors.

Hydroxyl Generator: The Hydroxyl Generator has several benefits that the Ozone Generator does not. The main benefit is that the room being treated can be occupied during the deodorization process; though it does work slower. The Hydroxyl Generator can be used to treat fire and smoke, as well as biohazard jobs, water damage, crime scene situations and animal odors.

Air Filtration Device: This piece of equipment, also known as an air scrubber, is used to remove airborne contaminants during water, fire, smoke, mold and sewage restoration work. These work by pulling air through HEPA filtration to remove airborne particles from the air. This helps clean the air and remove odors.

Whether you are a building manager who needs an apartment cleaned for the next tenant or homeowner who wants to get your home ready for sale, getting rid of offensive odors is a high priority.

Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, SERVPRO of North Everett/ Lake Stevens/ Monroe is here to help make it “Like it never even happened.” Give us a call at 360-243-8313.

The Science of Drying After Water Damage

2/20/2018 (Permalink)

Water Damage The Science of Drying After Water Damage Our training in the science of drying helps us restore your home or business after water damage.

Did you know there is a science behind the process of drying? Having this knowledge is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO of North Everett/ Lake Stevens/ Monroe Professionals are trained in the science of drying and follow strict industry approved standards to help lower the chances of any secondary damage. If your home or business suffers from water damage, our team will:

  1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material–but only if the air is, indeed, drier.

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out.

SERVPRO of North Everett/ Lake Stevens/ Monroe has the tools and equipment to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. Our technicians also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business.

SERVPRO of North Everett/ Lake Stevens/ Monroe has the training and equipment to help make water damage “Like it never even happened.” If your home or business has water damage, give us a call today at 360-243-8313.

The Dos and Don'ts After Fire Hits

1/24/2018 (Permalink)

Fire Damage The Dos and Don'ts After Fire Hits After fire ravages your home, it's hard to know what to do next.

After fire ravages your home, fear, uncertainty, stress and doubt about the future of your property can be overwhelming. Once the flames have abated, it's hard to know what to do next.

Keep these Dos and Don'ts in mind if fire affects your home.

DO:

  • Limit movement in the home. This helps prevent soot particles from being embedded into upholstery and carpets throughout your home.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place towels on carpet traffic areas. Use dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas to limit damage.
  • Empty freezer and refrigerator. If electricity is off, empty your freezer and refrigerator and prop doors open to help prevent odors.
  • Wipe soot from chrome. Clean soot from chrome kitchen and bathroom faucets, trim and appliances, then apply a light coating of petroleum jelly to protect surfaces.
  • Wash houseplants. Wipe down both sides of leaves on your houseplants.
  • Change HVAC filters. Change your filters, but leave the system off until a trained professional can check the system.
  • Cover HVAC intakes. Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of your HVAC system.

DON'T:

  • Wash any walls or painted surfaces. First contact SERVPRO of North Everett/ Lake Stevens/ Monroe.
  • Attempt to shampoo carpet or upholstered furniture. Before cleaning carpets by yourself, call us at 360-243-8313.
  • Clean any electrical appliances. TV sets, computers and other electronics that may have been stored close to fire, heat or water need to be looked at by an authorized repair service.
  • Consume food and beverages. Food and beverages that may have been stored near the fire, heat or water, may be contaminated.
  • Turn on ceiling fixtures. If the ceiling is wet, wiring may be wet or damaged and can cause electrical shock.
  • Dry clean clothing. Improper cleaning may set smoke odors. Make sure you use a service that knows how to remove soot and smoke from clothing.

Fires are stressful, and you shouldn't have to clean up the mess yourself. SERVPRO of North Everett/ Lake Stevens/ Monroe is here to help you restore your home. With our industry approved training, rapid response, professionalism, cutting-edge technology and open communication, we strive to restore not only your home, but your peace of mind.

Call the fire damage cleanup and restoration professionals at 360-243-8313. SERVPRO of North Everett/ Lake Stevens/ Monroe has the technology and experience to make your fire damage “Like it never even happened.”

*Tips provided by SERVPRO® Industries, Inc.

Protect Your Family From Fire and Burns

1/10/2018 (Permalink)

Fire Damage Protect Your Family From Fire and Burns Be sure to place pots and pans on the back burner with handles turned away from the edge of the stove.

Burn injuries continue to be one of the leading causes of accidental death and injury in our county. Children, the elderly, and the disabled are particularly vulnerable to burn injuries, and almost one-third of all burn injuries occur in children. In 2014, there were over 3,000 deaths from fires and over 50,000 people were treated in hospitals for burn related injuries.

Though treatment for burn injuries has improved over the years, prevention is still the bets way to protect your home and family. Follow the tips below, provided by the American Burn Association, to help protect your family.

General Home Tips:

  • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement. Smoke alarms cut the risk of dying in a fire in half.
  • If you leave the kitchen for even a short period of time, turn off the stove.
  • If a pan of food catches fire, slide a lid over it and turn off the burner.
  • Stir and test food cooked in the microwave before serving. Open lids away from your face, to prevent burns from hot steam.

Tips for Homes with Children

  • Set water heater temperature to no higher than 120°F or just below the medium setting.
  • Create a "no kid zone" in the kitchen around stoves, ovens and hot items.
  • Keep hot drinks away from the edge of tables and counters.
  • Place pots and pans on the back burner with handles turned away from the edge of the stove.
  • Never hold an infant or child while cooking, drinking a hot liquid or carrying hot items.
  • Keep matches and lighters high out of the reach and sight of children, in a locked cabinet.
  • Closely supervise older children when using microwaves, or have them prepare non-hot food. Many burn injuries occur from children pulling hot foods and soups out of microwaves.
  • Teach children to stop, drop, and roll if their clothes catch fire.
  • Test the water before placing a child in the tub. Fill the tub or sink by running cool water first and then adding hot water. Seat the child facing away from the faucets.

If you or someone else sustains a burn injury be sure to:

  • Cool the burn with cool (not cold) water to stop the burning process.
  • Remove all clothing and jewelry from the injured area.
  • Cover the area with a clean dry sheet or bandage.
  • Seek medical attention.

If you would like to read more tips like these check out the American Burn Associations page here and the ABA National Scald Prevention Campaign page here.

*Statistics and tips provided by the American Burn Association