What our Customers say...
Water Damage Testimonials
We were very favorably impressed with the SERVPRO team that worked to remove materials in our kitchen that were damaged by flooding due to a broken shutoff valve under the kitchen sink. This involved removal of the kitchen floor linoleum and flooring, kitchen floor level cabinets, lower kitchen interior wall, and removing and drying insulation under the house as required. We met Q, and then Ryan, Nick, Austen, Colton, Jose, and Clarissa, and their crew chief Matt. The entire crew was very helpful, courteous, and respectful to each other and to us, and to their crew chief Matt, who was always very polite and courteous to us and his crew. By the time the SERVPRO team was done with their part of the job, they had almost begun to feel like family, and when their part of the job was done, something inside us was a little sad to see them go! We are looking forward to the rebuild portion of the job working with Jeff and Gary, Project Manager for the rebuild phase of the job, both super nice folks to work with! Thank you SERVPRO!
The team that came to my house did a GREAT job. They were careful with the things that they handled, and they made sure that I knew what was going on at all times. I would highly recommend them for any job!
SERVPRO was able to get a crew to my house on the first day that they were contacted, and they set to work right away. They got the job done well within their estimated time.
We had a basement bathroom sewage flood. SERVPRO came out right away after we called them. Everyone who came to our home was nice and professional (also anyone on the phone). They knew their jobs and performed them quickly and efficiently. They cleaned up after themselves. All personnel were personally clean and neat. All furniture, framed pictures, etc. that was in our basement was professionally packed and labeled. They took great care. If something was personal and had to be kept on site, they moved it to wherever we asked them. They had secure, heated storage for everything that was moved off site. A small piece broke off on a cedar chest, they came back and picked it up, had it professionally repaired and redelivered it to us (at no extra charge). The repair is not noticeable. SERVPRO worked with our insurance company and never hassled us about payment. We are very happy with SERVPRO and highly recommend them.
SERVPRO did a wonderful job of getting the building put back together.
We have used SERVPRO twice, and they were absolutely amazing both times. They arrive very quickly, and their team makes a really stressful situation a lot easier to handle!! They waste no time getting started and are very clear in all communications regarding how the whole process works. Krissy and the pack out/in crew are AWESOME, and Tessa is great at talking you off the cliff when it all seems so overwhelming!!! Once she got the crew sent out, she popped in to make sure we were comfortable with how everything is going. Highly recommend them!!!!
I am writing today to let you know how impressed I am by Jeff Sorenson and his team. Mr. Sorenson met my husband… while participating in a local charity event. After hearing our difficulties finding professionals to repair our floors after a water leak, he pledged to take a look to see if SERVPRO could be helpful.
True to his word, he came to our home and quickly saw his team could help. Mr. Sorenson provided a detailed bid and introduced his team. He kept in communication with us to ensure our satisfaction with the work and respectfully answered our questions.
It is not common for contractors to do what they say they will do, at the price they say it will cost, at the time they say they will do it. Mr. Sorenson and SERVPRO did! Of course, no job is without its ups and downs but throughout the process Mr. Sorenson was honest and professional. While we hope no future calamities find us, his work has earned our respect and future patronage.
We were in awe of the service and workers! Keith and Ian were helpful, polite, and above and beyond what we could ask for!!!! The best workers we have seen in years!
Terrific Job - Thanks
You need 10 Nicks!
They provided excellent customer service.
Everyone was courteous. Appreciate all their help.
The entire experience was as smooth as could be! All personnel were courteous, professional and responsive! Great work!
Everyone told us SERVPRO was the best and it is true! We had a minor home disaster recently and they were on site the same day we called with dehumidifiers. We received very personal care and thorough communication. Not only that, I see them all around the community at other events and they are all just the nicest people to know!
They were perfect! I appreciate the promptness, professionalism and skills shown by all who initially showed up on the day of the loss and each day after. These are some very hard workers that are good at their jobs because it shows.
David was very knowledgeable and laid out a plan to fix our problem. Worked just like he said it would! Yay, job well done!
I just wanted to say thank you so much from the bottom of our hearts. David and his whole team were simply amazing to work with. Professional, efficient and so respectful of what we had to lose. They made this potentially horrible situation extremely liveable. Thank you again!!
The guys were great, very professional, would recommend the service to everyone.
Job well done, outstanding service. A great team, and a first class service.
The SERVPRO professional did a superior job of customer service, making me feel at ease.
Garrett was wonderful, his explanations of what he was doing were a welcomed relief in these stressful times. You are fortunate to have such a educated and delightful employee.
David, Keith, Ray and Gary were exceptionally professional, friendly, very knowledgeable and went beyond to meet my schedule and answer all my questions and concerns.
The guys at SERVPRO were great! They made sure I was aware of each step and were polite at all times. I have already spoken highly of them to friends and family and will recommend them to anyone that has a need for them in the future!
Dave and his crew did a great job. Communication and dependability were excellent. Much appreciated!
I wanted to say thank you for making the situation easier with the quick responses and all the communication. Jeremy and his crew have been awesome!
David, and his crew were exceptional, he took time to explain their procedure. They dried out our home and affected areas. Everyone was kind and i sensed they cared.
Jermey and Charles were awesome-totally saved the day!!! So responsible, and tens across the board! Thank You!
David and crew were very attentive to all questions and concerns. It was a feeling of being cared about and respected. You have a good crew working for you!
Garrett is very kind and great person to work with. I really appreciate his professional support and highly satisfying performed work. Due to his fabulous job, I will recommend your company to my friend, if they need same help.
Great job. Nice people. Thanks!
Keep doing what you are doing. Thanks for all you did!