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Why SERVPRO is the Trusted Choice for Fire Damage Restoration in Lake Stevens

9/12/2019 (Permalink)

Firemen on ladder reaching fire on roof After the fire is extinguished, cleanup begins. SERVPRO's knowledge, experience, and equipment can remediate the damage to get you back in your home.

Well-Matched Methods: Why SERVPRO Delivers Outstanding Fire Damage Cleanup Results in Lake Stevens 

Cleaning up after a residential fire is a complicated process in Lake Stevens. Residue management starts with planning for and remediation of a massive influx of dirty, debris-filled water the firefighters used to extinguish the flames. Safety requires that trained workers skilled in contaminated water removal and complete disposal extraction, disinfection, and this is why our well-qualified and equipped team push this phase of fire recovery to the top of the agenda. 

Skilled Technicians Determine Appropriate Cleanup Protocols 

The second phase of Lake Stevens residential fire damage cleanup begins with an evaluation of the soot-covered surfaces. Cleaning requirements vary throughout your home depending on how hot the fire burned, the type of materials consumed, and the features of surfaces coated. During the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training courses, our managers and technicians develop the expertise to match appropriate tools, products, and techniques to the soot challenges presented by residential fires. The critical thinking skills our employees possess are why fire cleanup progresses efficiently on our watch. 

Controlling Pressure Clears Airborne Fire Residues  

Nearly invisible incompletely combusted bits of burned materials and the gases and chemicals created during fire float long after the flames extinguish. Cleaning efforts stir them up, increasing the spread and damage caused by the corrosive and toxic residues. Our use of negative pressure air scrubbing equipment permits us to contain and trap the abrasive solids in HEPA filters and vent them outdoors. Taking the time to create negative pressure sectors is another reason why SERVPRO delivers consistent positive results during residue remediation.   

Advanced Technology Offers Deodorization Options 

Odors frequently linger in your fire-damaged home. The tiny particles of incompletely combusted floating building materials also settle on surfaces, become buried in fibers, and hide in cracks and crevices. They carry the stench. Often odors survive the thorough cleanup of burned debris and removal of all visible soot. Persistent smells are why SERVPRO offers advanced technology like thermal foggers, hydroxyl generators, and ozone machines. These innovative tools create minute particles that pair with the odor-bearing bits to neutralize the smells, changing the chemical composition of the residues to negate the odor. 

High-level skills and a robust inventory of efficient equipment, tools, and products are why SERVPRO of North Everett / Lake Stevens / Monroe is the area’s go-to fire damage recovery company. Call (360) 243-8313 as the firefighters leave to set up an assessment. 

More about Lake Stevens.

Contractor Licenses:

General: SERVPES871RD

Lake Stevens Fire Professionals Give Tips on How to Clean Fire Damaged Belongings

9/3/2019 (Permalink)

SERVPRO vehicles outside the office building SERVPRO is always equipped to handle your water damage restoration needs.

Steps that Guarantee Good Outcomes When Cleaning after Fire Damage in Your Lake Stevens Home

Cleaning is one of the regular tasks after fire damage. The combustion process releases various types of residues, gases, and aerosols necessitating thorough cleaning efforts to restore the property to its preloss state. The level of cleaning needed depends on the types of materials burnt, and the intensity of the fire. Therefore, even a minor incident can leave you with a significant cleaning task.

Finding All Soils

For minor incidents of fire damage in your Lake Stevens home, most of the soiling is likely to be from smoke residues which you can remove by cleaning. Unfortunately, smoke spreads readily through convectional currents, so it is likely to reach every section of your property. Apart from the effort you put into cleaning, you also need the right cleaning agent to remove the residues from carpets, upholstery, and other fabrics. If possible, choose a cleaning agent that bio-degrades rapidly. You can also look for an agent that resists re-soiling.

Using the Right Cleaning Agents

Cleaning should remove soils such as soot, stains, and even deal with odors.  However, it is possible to cause the same problems during the cleaning exercise. For example, using a cleaning agent with dyes or strong fragrance can leave stains on your fabrics or a strong smell. Our SERVPRO technicians use professional cleaning agents such as Carpet & Upholstery Green Clean solution.  This product has no fragrance or dyes, and is pH neutral – it is one product that does all.

Giving Enough Dwell Time

Most cleaning agents need time to react with soils for the perfect outcome. Therefore, even though you need your property back to its preloss state fast, failure to give products enough dwell time can prolong the process. You should check product labels for this information.  Our SERVPRO technicians undergo regular training equipping them with sufficient knowledge on the best ways to use various cleaning agents. We also check other issues such as whether upholstery is water stable, and whether the cleaning agent is safe to use with natural fibers such as wool before starting cleaning.

Your home should look and smell good after restoring fire damage. Call SERVPRO of North Everett / Lake Stevens / Monroe at (360) 243-8313 to help you clean up all soiling, "Like it never even happened."

More about Lake Stevens.

SERVPRO Handles Commercial Fire Damage in Lake Stevens Office Breakroom

8/31/2019 (Permalink)

Three people sitting at a table talking about a computer. Fire can put a halt on your day at the office, SERVPRO can help always!

We can break down the fire damage in your Lake Stevens office.

An interesting statistic from the National Fire Protection Association reports just over 22% of fires in office properties began in the kitchen, breakroom or cooking area. One of the biggest mistakes made when there is a fire in a pan is throwing water on it which results in the fire becoming larger or in the case of a fire in a microwave, opening the oven door and allowing oxygen to feed the flames. 

Handling commercial fire damage in a Lake Stevens office break room has extra stressors that residential fire loss mitigation does not carry. When a business must close for restoration efforts, it affects the revenue of the company and often livelihood of the employees who cannot come to work. Another curveball when dealing with commercial fire loss is that often water damage from either extinguishing efforts of the fire department or an overhead sprinkler system increase the restoration challenges.

Whenever we work on a property that needs our restoration services, we attempt to do the job with as little disruption as possible. In the case of a commercial fire loss, that is not always possible. Pack outs allow us to: 

  • Work on cleaning away water and smoke residues on furnishings and items
  • Take items that are not smoke damaged out of the work area to avoid soot contamination
  • Since we do not have to work around furnishings, this expedites the restoration process, especially when there is a combination of water and fire damage to clean up

During mitigation, charred building materials are cut away as they contribute only odor and have zero restoration potential. Because we hold General Contractor License #SERVPES871RD any necessary repairs or reconstruction to return the property to its preloss condition are completed after the fire debris cleanup and removal of soot and odors. This negates the need to source out a contractor for rebuilding and making it even longer until the business reopens.

SERVPRO of North Everett / Lake Stevens / Monroe handles commercial fire damage of any size for local properties. Contact us at (360) 243-8313, we are available 24/7 and arrive within an hour because We're Faster to Any Size Disaster.

To learn more about Lake Stevens, click here.

Snohomish Shop and an Unwanted Gift of Water Damage? SERVPRO Keeps Your Doors Open During Mitigation

8/19/2019 (Permalink)

Gift Shop Water Damage in Snohomish? Be a Winner and Call SERVPRO for Restoration and Open Doors for Business!

SERVPRO Stands Ready When Water Damage Soaks Your Snohomish Business

Charming and eclectic, your gift shop in the Historic Downtown Snohomish district is a favorite of residents and visitors. The allure of its century-old atmosphere adds to the shopping experience, but also risks damage from aging plumbing and hidden long term seepage. If pipes rupture or a slow leak finally breaks through a wall or ceiling, your inventory and structures are in severe harm’s way. Call immediately for our expert assistance.

Remediation Experience and Top-Notch Training
Our team of the Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained technicians are ready for any water damage in your Snohomish retail space. We prepare our employees by educating them on industry best practices. Team members also bring previous experience in mitigation and remediation or related services to strengthen our company’s response.

Round the Clock Response
There is no right time for water damage. As a retailer, you fear that for every moment you leave the “closed” sign hanging in your doorway, a disappointed customer walks past to purchase from another vendor. SERVPRO understands the disruption a water loss brings to our fellow business owners. Our emergency number answers 24/7. When we draft your individualized commercial recovery plan, strategies to permit unaffected spaces to remain open are a priority. Containing the damaged area with portable plastic barriers, sealed by the use of negative pressure air scrubbers that also filter and vent airborne debris during our work, is an excellent compromise. Your staff and customers are comfortable and safe while the crucial tasks continue.

Cutting-Edge Equipment
Water removal and structural and contents drying completes seamlessly when SERVPRO’s highly-qualified managers and technicians have the support of efficient and state-of-the-art equipment. When we pull up in our signature green service vehicles, each stocks pumps, extractors, drying equipment, tools, and products vital to water mitigation and remediation. Delay avoided, our technicians implement the plan developed by the crew chief.

Research-Based Approach
Our Applied Structural Drying (ASD) and Water Damage Restoration Technicians (WRT) are well-versed in the science of water removal and thorough drying. SERVPRO crews accomplish speedy yet comprehensive drying by achieving a balance of dry, warm, moving air that facilitates the vaporization of water from structures. Evaporative or desiccant dehumidifiers then capture the vapor for disposal.

SERVPRO of North Everett / Lake Stevens / Monroe awaits your call to (360) 243-8313 any time of the day or night. We’re Faster To Any Size Disaster, ready to get your business back on track after a water loss.

Downtown Snohomish right here.

Our Experts Are Here To Help After A Flood In Your Everett Home

8/13/2019 (Permalink)

Call our emergency line at (360) 243-8313 day or night.

You Need Professional Help After Flood Damage In Everett

Storms featuring “microbursts,” short term but torrential rain events, are unfortunately familiar to residents of Everett. If the storm sewer system near your home cannot handle the influx of water, you can be on the receiving end of not only significant amounts of liquid flooding but also an alarming load of silt, mud, and other debris. Managing the incursion is an urgent matter, requiring a team approach. Homeowners are wise to reach out to us for assistance.

Contaminated Flood Waters Need Professional Management
When flood damage invades your Everett home, the water is by definition contaminated. Heavy rains exacerbated by a saltwater surge, collected overland drainage from elevated areas around the city, and a rise in the level of the Snohomish River can all contribute dirty, dangerous water. Substances and debris in the mix include sewage, deceased animals, landscaping and pavement treatment chemicals, vegetation, and soil.

Collection, containment, and disposal of the contaminated floodwater need the training, knowledge of local hazardous waste requirements, and experience our managers and technicians bring to the scene. Cleaning and treatment of affected surfaces with EPA-registered disinfectants guards your family against lingering pathogens or mold growth.

We Have the Training and the Equipment
SERVPRO invests in both state of the art equipment and Institute of Inspection Cleaning and Restoration Certification (IICRC) training. The investment ensures our crews respond to your flood crisis using the disaster recovery industry’s best practices. We shovel solids like mud and silt to make water extraction easier. Our service vehicles stock the commercial-grade submersible pumps and water extractors necessary for flood water removal. The team selects and operates the equipment until visible water evacuates entirely.

Moisture Detection Is the Key to Thorough Drying
Sensitive probes and meters evaluate moisture levels in structural components to provide baseline data for drying. Thermal imaging locates migration of water behind walls or in other recesses. SERVPRO might determine to make flood cuts to release water for removal and reduce drying times. Our Applied Structural Drying (ASD) technicians design a configuration of air movers, heaters, and dehumidifiers to restore normal moisture readings.

We Offer Rebuilding and Restoration Services
Our General Contractor License allows us to repair flood damage, offering you wrap-around services without hiring additional contractors. Any controlled demolition we used to mitigate and remediate can be rebuilt as well.

SERVPRO of North Everett / Lake Stevens / Monroe stands ready to help with your flooding crisis from initial assessment through any needed reconstruction. Call our emergency line at (360) 243-8313 day or night.

For more about Everett click here.

Hurricane Safety

8/6/2019 (Permalink)

Do you know what to do if you are traveling somewhere when a hurricane hits?

Here in Washington state we don't have a lot of experience with hurricanes. But it is still wise to be informed in case you are traveling in hurricane prone areas during hurricane season. Hurricane season has already begun and storms have been common the Atlantic, Carribean or Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service.

Hurricanes can be life-threatening as well as cause serious property damage. The National Weather Service lists the following as potential “hurricane hazards.”

  • Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries.
  • Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.
  • Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.
    • Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.
  • Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. When traveling or on vacation during hurricane season be aware of developing storms. Pay attention to weather reports and the news and have an evacuation plan in case of an emergency.

Source: noaa.gov

Use Technology to Prepare for Emergencies

7/10/2019 (Permalink)

Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets.

Technology can be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency READY Profile

SERVPRO of North Everett/Lake Stevens/Monroe is proud to offer Emergency READY Profiles (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.

By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business.

Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO of North Everett/Lake Stevens/Monroe today for more information on developing an ERP for your property or business, and we will be there to help make it “Like it never even happened.” Call us today at 360-243-8313

Summer Lightning Safety Tips

7/9/2019 (Permalink)

According to the National Weather Service "lightning kills an average of 47 people in the United States each year."

We get a lot of rain here in the Pacific Northwest, but lightning storms occur less often. When lightning does strike, do you know what to do to stay safe? Although lightning can strike anytime, the chance for lightning increases in the summer months. According to the National Weather Service "lightning kills an average of 47 people in the United States each year, and hundreds more are severely injured." Stay safe with these basic tips.

  • Have a lightning safety plan so you are prepared and ready if a thunderstorm does hit.
  • Cancel or postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in a substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, & TV sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

Most lightning-related deaths occur when people are having fun outside. If you hear thunder or see lightning, immediately seek shelter in an enclosed building or vehicle. Remember, When Thunder Roars, Go Indoors! weather.gov/lightning

Source: the National Weather Service

Helping Insurance Agents and Their Policyholders with Water Damage

7/2/2019 (Permalink)

We understand your priority is helping restore the property and the insured’s or owner’s peace of mind, while minimizing the loss on a claim.

When they have water damage, your policyholder or property owner looks to you to handle the situation. You collect information and provide reassurance everything will be returned to normal. SERVPRO of North Everett/Lake Stevens/Monroe understands your priority is helping restore the property and the insured’s or owner’s peace of mind, while minimizing the loss on a claim.

The first 24 hours following a water incident are the most important in preventing secondary or permanent damage. Within four hours of loss notification, we will be on-site to help ensure a water damage is handled properly by completing the following steps.

Inspection

Our technicians will inspect affected areas of the property to determine the extent of damage. We will also review the inspection with you, your insured, or property manager and answer any questions before beginning work.

Emergency Services

Next, we will take immediate steps to protect the home or property and personal belongings from further damage by extracting the excess water and preparing for drying. We will explain in detail the needed emergency services step-by-step.

Monitoring

To help ensure your insured’s or owners home and personal belongings, or property are dried to appropriate industry standards, our technicians will monitor the drying process. The results will be consistently communicated to you throughout the monitoring process.

Restoration Services

We will replace structural materials such as drywall and baseboards, reinstall carpets, and clean affected areas of the property and belongings. A final walk-through of the jobsite will be conducted with you, your insured, or owner to help ensure their property was returned to preloss condition when possible.

You can trust SERVPRO of North Everett/Lake Stevens/Monroe to take care of your policyholder. We have the training and experience to take care of any water loss and to make it "Like it never even happened." Give us a call today at 360-243-8313.

Common Causes of Water Damage in Businesses

6/18/2019 (Permalink)

If your business experiences water damage call SERVPRO of North Everett/Lake Stevens/Monroe.

It is usually easy to see when your business is flooding, but some causes of water damage are not so obvious. Determining the origin of the problem may require a bit of detective work, and simply cleaning up the signs of damage often won’t fix the root cause. Be sure to keep an eye out for these common causes of water damage in commercial properties.

Roof Leaks

Small leaks in your roof can lead to large amounts of damage. Flat roofs are particularly susceptible to water damage. Even though most flat roofs do have a slight incline, natural debris, like leaves and branches, can create areas where water can easily build up. Standing water can create cracks and leaks in your roof, which can result in water damage throughout your property.

Even if your roof has a steep incline, debris and freezing temperatures in the winter can create natural dams on your roof. Moss can also cause similar issues as it absorbs water and holds it in place on your roof. Regularly clear moss and debris off your roof to prevent damage.

Ice Dams

Ice dams can be a little-known, but major problem during the snowy season, especially for commercial buildings with flat roofs. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your property. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.”

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or a calcium chloride ice melter.

Gutter Buildup

Ideally, gutters direct water off your roof and away from your building. However, it’s easy for leaves, branches, and other debris to clog your gutters. Over time, water will build up and start to overflow onto your walls. Small holes can form as well. Instead of guiding water away from your building, water will constantly leak down its walls. This creates an ideal situation for water damage to occur.

Multi-level properties should have the gutters regularly inspected on all roof levels. If gutters start to overflow from a higher level, water can impact lower roofs with greater volume and velocity and cause damage.

Frequently clear out your gutters, especially in the fall or after a windy day.

Broken Pipes

Depending on the location and severity of a broken or leaking pipe, this can be one of the most obvious causes of damage or one of the most subtle.

Winter is a common season for burst pipes. Insufficient insulation can cause pipes to freeze, expand and burst. Commercial buildings may be closed over weekends and frozen pipes can go unnoticed. Rust and age can also damage your pipes.

Unfortunately, it can take a while to notice a leaking pipe, which can give water plenty of time to damage your property. Watch for telltale signs such as lower water pressure, discolored water, or staining on your walls.

Sewage Backup

While you might prefer to avoid sewage in your day-to-day life, tree roots enjoy easy access to sources of water and fertilizer. Tree roots will often grow into and clog drain lines, which causes the sewage to back up and results in water damage in and around your building.

These clogs will often affect multiple drains. If you flush your toilet and hear gurgling coming from the shower drain, you may have a sewer clog. To prevent tree roots from finding their way into your sewage lines, you can install metal or wood barriers running vertically by the lines. Make sure they are buried 6-12” deeper than the pipe.

Toilets and sewer lines can also clog after someone flushes inappropriate items down the toilet. Make sure everyone in your building knows to avoid flushing feminine hygiene products, rags, cotton balls, paper towels, baby wipes, diapers, etc. If it’s not toilet paper, don’t send it down the toilet.

Broken or Malfunctioning Appliances

As water heaters and other appliances age, they can develop rust, leaks, and cracks. Even a small trickle of water can cause damage over time. Keep an eye on your machines as they get older. Watch for any decreases in performance, and inspect the appliances regularly.

Sprinkler Malfunction

Many businesses and apartment facilities have extensive sprinkler systems. Though these systems are meant to help reduce potential damage to these properties, they can often be the cause of major water damage. Many commercial water losses we see come from broken or faulty sprinkler heads or because the sprinklers were set off by a small fire. If left running, these sprinkler heads can flood a building with hundreds of gallons of water very quickly. Be sure to not hang items from sprinkler heads and to avoid setting off alarms with smoke.

HVAC Malfunctions

A leaky or malfunctioning HVAC system can also cause major water damage to a property. Small leaks can go unnoticed for some time and can cause unseen water damage. If not caught early, the damage can become a lot bigger and harder to clean up and restore. Be sure to have your HVAC systems checked regularly. If you are seeing signs of water damage, such as sagging or bulging drywall, or if things are smelling musty and mildew, have us come check it out. We have the equipment to check for hidden water damage. We can let you know if you have water damage.

These are a few of the more common causes of water damage. The truth is, wherever there is water in your commercial building, there is a potential for damage if something goes wrong. At SERVPRO® of North Everett/Lake Stevens/Monroe, we know how to fix water damage at the source of the problem. Using our experience and training, we offer long-term solutions to make your property “Like it never even happened.”

We know that water problems can occur at any time, which is why we offer 24-hour emergency service. If you find signs of water damage in your building, don’t hesitate to call SERVPRO of North Everett/Lake Stevens/Monroe at 360-243-8313.