Recent Why SERVPRO Posts

How Can SERVPRO Remediate Mold-Damaged Drywall in Everett Homes?

7/23/2021 (Permalink)

mold in office space Mold damage remediation by SERVPRO is second to none. Call now for the professional and experienced team needed for your property.

Treating Mold-Damaged Surfaces Quickly Can Prevent a Greater Obstacle in Restoring Everett Homes.

Drywall is one of the most commonly used wall system materials for modern homes and thereby one of the most heavily impacted by developing mold colonies. Our SERVPRO team has multiple solutions to resolve these situations when they occur and threaten your home. 

How Can Remediation Vary with Drywall?

When mold remediation for Everett homes focuses on building materials like drywall, multiple remediation practices are possible. Ideally, the process would require surface treatments like antimicrobial products, though controlled demolition is still necessary.  

Rebuilding Removed Drywall

If drywall removal is needed, our general contractor license ensures that you do not require a subcontractor to complete this work. We can replace and repair these areas as soon as the house is dry and controlled demolition practices finish. 

Eliminating Harsh Odors After Mold Events 

Deodorization is a vital effort of responding technicians, as developing mold colonies produce harsh, musty odors. In both the open areas of the structure and porous materials like the discussed drywall, neutralizing practices overcome these smells. When treating odors caught in drywall, certain products and equipment are required, such as:

  • Odor sealing primers
  • Counteractant products
  • Deodorizers

Mold can often be a hazard for occupants of area homes and businesses. For porous materials like drywall, several strategies exist for removing odors and active colonies. Call SERVPRO of North Everett / Lake Stevens / Monroe to help at (360) 243-8313.

Does SERVPRO Handle Fire Damage Mess in Lake Stevens Properties Conveniently?

6/25/2021 (Permalink)

SERVPRO Equipment and technicians A fire in your home can be very stressful. Let our skilled fire remediation specialists help get your house back to feeling like a home again.

Appropriate Waste Management Policies Help Ensure House Fire Cleanup in Lake Stevens Runs Smoothly

In the aftermath of a fire loss, sorting the mess left can prove challenging than even catering to repair costs. Involving a professional restorer like SERVPRO immediately after the flames die down can help cut back the inconvenience caused by the fire damage. 

One thing you might not realize about the fire damage in your Lake Stevens home is how easy it is to spread it beyond the initially affected areas. For instance, constant foot traffic around the property inspecting the damage spreads soot and ash, soiling initially unaffected items. Tearing down structural materials such as drywall to fix damages without taking protective measures can also leave a mess. The extensive experience SERVPRO has handling fire-related losses helps us formulate an appropriate response plan. 

We regularly handle fire loss situations involving:

  • Water & Fire Damage Restorations
  • Smoke Damage
  • House Fire Clean Up

Taking a protective approach helps ensure fire restoration efforts do not create additional problems. For instance, our SERVPRO technicians place protective sheets over vulnerable surfaces unaffected by the fire, such as carpeted floor surfaces, to prevent unnecessary soiling from foot traffic or during teardown of wall assemblies. 

Our SERVPRO teams also help pack items to move them out of the way or offsite cleaning, easing restoration work. Our technicians sort the items based on the level of damage and type of material, ensuring safe movement from your property and back.

SERVPRO of North Everett / Lake Stevens / Monroe crafts a response that matches the type of fire damage in your property. Call us at (360) 243-8313. We’re Faster To Any Size Disaster.

How Well Does SERVPRO Handle Flood Damage Incidents in Everett properties?

6/10/2021 (Permalink)

Boots in flood water If you find water damage in your Everett home, Call in the experts at SERVPRO right away.

A Comprehensive Plan for Water Damage Repairs Is Necessary To Restore Flooded Everett Homes

In the aftermath of a flooding incident, when the debris is strewn all over or finishes stripped off in your Everett home, you need to respond correctly. SERVPRO can provide the expertise and also ensure a speedier resolution of the problem.

Having a sound action plan makes a significant impact in restoring flood damage in Everett properties rather than taking a haphazard approach. With a plan, it is possible to identify which issues require speedy action and what can be held back without worsening the outcome. SERVPRO has extensive experience handling flooding, which eases decision-making and implementation.

Typical Issues That Require High Priority During Flooding Include Addressing:

  • Water Clean Up
  • Leaking Roof From Storms
  • Sewage Cleanup

Dedicating enough resources is also essential in a case involving flooding since the water intrusion, soiling, and contamination create a wide range of problems. SERVPRO uses various types of equipment to handle everything, including cleanup, deodorization, decontamination, and drying. 

Our Typical Flood Restoration Kit Includes Equipment Like:

  • High-speed Air Movers 
  • Industrial Wet/Dry Vacuums
  • Submersible Pumps
  • Dehumidifiers 

Using state-of-the-art equipment cuts down the time taken to resolve problems. For instance, powerful extractors reduce the time taken to dry property since extraction removes moisture 1200 times faster than evaporation.

When you need help restoring a property affected by flood damage, SERVPRO of North Everett / Lake Stevens / Monroe can help you. Call us at (360) 243-8313 for solutions that resolve your problem, “Like it never even happened.”

We Have Cutting Edge Equipment To Restore Your Everett Home After Flood Damage

5/21/2021 (Permalink)

a flooded basement with items floating around Flooding can literally leave you and your home under water. Contact our experienced SERVPRO team for water removal and cleaning services.

Sometimes the Best Restoration Outcome for Flood Damage is Prepping the Everett Property for Reconstruction

When flood damage happens, the race is on to limit the damage by beginning the cleanup. The more water there is or if too much time passes before mitigation starts are factors that affect the outcome.

Basements, especially finished basements in Everett that receive flood damage, have several cleanup challenges for technicians to tackle, beginning with the extraction of standing water and removal of water damaged items.

Why SERVPRO?

The technicians hold certifications in the restoration sciences and do not rely on consumer-grade fans and wet/dry vacuums for water removal and drying tasks. SERVPRO uses state-of-the-art moisture detection, extraction, and drying equipment. For example, the design of the centrifugal air movers does more than deliver air on a wet surface to dry it. The air velocity is so strong; it forces embedded moisture to rise, where it is then ported off-site by the dehumidification equipment. This is just one way using a professional restoration company benefits homeowners.

Deep Water Does Not Have to Wait

When water runs into a basement, if it is more than the sump pump can handle, SERVPRO technicians have submersible pumps that work in standing water of over two inches with ease. Due to the contaminated nature of groundwater as a class three biohazard, very little of the structure or the affected contents may prove restorable. Still, the technicians inspect as they clean to look for items that have recovery potential.

Restoration and Reconstruction Services

There is often a considerable amount of flood damage left behind after water damage of this type in a home. After the completion of restoration efforts, rather than go through the stress of finding, vetting, and qualifying a contractor to repair and rebuild, SERVPRO has a general contractor license: #SERVPES871RD and offers this service after the fact if a homeowner chooses to make the cleanup and reconstruction into a seamless service.

SERVPRO of North Everett / Lake Stevens / Monroe at (360) 243-8313 removes, restores, and rebuilds any size flood damage in local properties. The technicians are on standby 24/7 and make the damage to your home, "Like it never even happened."

Why SERVPRO’s Mold Removal Services Protect Your Everett Home.

3/24/2021 (Permalink)

mold inspection sheet on a clipboard From Mold Inspection to Remediation--SERVPRO Provides Everett Property Owners with Great Results

Everett Home Owners Hire a Proven Mold Remediation Company--SERVPRO

There are many myths regarding mold and its removal. When SERVPRO performs mold removal inside an Everett residence or business, we ensure that the property owner understands the facts about our services. We want our customers to understand the truth about these microbes and this includes what mold remediation can and cannot do.

SERVPRO knows that damp areas are hardest hit by mold in your Everett house, so we ensure that we get these areas dry and stop the moisture from migrating further. Other things we can do to remove mold from your home and give you a fresh start include:

  • Spray-application of a mold inhibitor/encapsulater,
  • Remove and replace mold-infested materials instead of treating them, and
  • Filter the air to capture any airborne spores with HEPA fitted air scrubbers

Some mold removal businesses promise complete mold removal, and this, scientifically, cannot happen. The only exception is a “clean room,” which scientists use to perform special lab tests. Mold and spores also continually enter a house, mainly through windows, and without continual negative pressure air exchanges, mold can easily colonize damp areas of your home.

SERVPRO of North Everett / Lake Stevens / Monroe helps area families and businesses with mold removal year-round. Call (360) 243-8313 and we can help with removal and remediation, making it “Like it never even happened.”

Some Homes in Everett Need SERVPRO’s Water Mitigation Services

3/8/2021 (Permalink)

work van servpro parked Everett Customers are always happy to see the SERVPRO Green Fleet on the scene for water damage cleanup

Water Damage Repairs Are a Cornerstone of SERVPRO Services for Our Everett Customers

Everett’s Sister-Cities are across the globe.

Many cities in America have a sister-city in another country. Everett has three! These cities are located in Japan, Russia, and Ireland. Each Sister-City is very close to an ocean or sea, allowing fish to become a significant resource.

What are the names of Everett’s Sister-Cities?

Here are the three Sister-Cities, and details about each one’s name:

Iwakuni, Yamaguchi Prefecture, Japan. One possible meaning, “in other words,” might have its basis in the political situation of Hiroie Kikkawa-sama, the city’s founder.

Sovetskaya Gavan in Khabarovsk Krai, Russia. It is often referred to as simply Sovetskaya, which means “Soviet harbor.”

Sligo, County Sligo, Ireland. Its name reminds the people of its bountiful seashells.

Iwakuni -

Iwakuni was re-founded in 1940 but kept the same name. The original founding occurred in 1587. All major cities were governed by daimyos, which were military leaders of samurai armies. In the early 1940s, the Japanese used it as a military base and as the Etajima Naval Academy. After World War II ended, Japan's feudal system was disbanded, and the British Royal Air Force used the area. This continued until 1952, when the US Marines established an air station there.

The city’s industries range from fishing in the Seto Inland Sea to petroleum extraction. Textiles and paper manufacturing are also strong businesses, with lotus root cultivation playing a role in the city’s economy. Tourism occurs year-round, as well.

Sovetskaya -

Situated on the Strait of Tartary (connected to the Sea of Okhotsk in the north), Sovetskaya is very close to Japan’s northern island. While it began as a military outpost, it is now a harbor city. Instead of relying mainly on fishing and other food production solely, boat and ship repair is also a thriving industry. Wood products, including those using raw materials from other countries, also takes place here.

Sligo -

Founded across the Wild Atlantic Way, connected to the North Atlantic Ocean, Sligo is nestled back a bit from the sea. Shells of many types have been found, often deep under the soil. The city was founded in 1245 by a knight with roots in Normandy when he constructed Castle Sligo. Trade began almost immediately with other countries and continues today. The principal industries have changed from sea products to tool manufacturing and pharmaceuticals.

All three Sister-Cities have people from their country living in Everett.

You might be lucky enough to have someone from Russia, Ireland, or Japan as your neighbor, coworker, or friend. Each country has a significant number of people now living in Everett.

Our climate is closer to that of Russia during the winter. During the summer, our Japanese residents might feel it is similar. Ireland’s weather is actually very mild compared to our own, with spring and autumn probably very much like those they remember before moving here.

Everett has people living here from many other countries, as well. We only have three Sister-Cities now, but there is no limit on how many American cities can have.

Why SERVPRO’s water mitigation methods are a good way to protect your Everett residence

Even though our weather does not include bitter cold wind like in Russia, and we have no hurricanes like those in Japan, we have an occasional blizzard, just like in Ireland. Houses there can still experience plumbing failures, and bad weather events also cause problems. SERVPRO uses universal methods that protect homes in the Everett area. Water damage can worsen until mitigation measures begin, making a fast response crucial.

Some of the mitigation methods we use provide basic protection, while others address specific materials. Our machines give us crucial information so our water mitigation professionals can provide thorough services to protect your property.

  • Carpeting – age, condition, padding, color all need considering when determining restoration or removal/replacement, and
  • Source of the intrusive water – may require repairs to plumbing, roofing, or appliances, while
  • Infrared cameras – baseline compared to later images after repairs and mitigation, and
  • Desiccant machines – provide us with an ongoing reading of decreasing water vapor levels in the air

SERVPRO of North Everett / Lake Stevens / Monroe wants to help our customers protect their property from water damage through effective mitigation techniques. Call (360) 243-8313 for a thorough job performed by our professionally trained water mitigation specialists.

How Fast Does the Water Damage Cleanup Need to Start?

9/16/2020 (Permalink)

A green SERVPRO truck. Let SERVPRO show you "WHY" when it comes to your Everett water damage.

SERVPRO techs can tell you, the longer you wait, the more you stand to lose in your Everett home

From the moment water damage happens in your Everett home, from a pipe, from a roof leak or snowmelt, bacteria begins to grow. This situation gets compounded, and the need to start quickly becomes even more significant when the water is from a toilet overflow or gray-water source such as a washing machine malfunctioning. Anything porous this latter type of water seeps or wicks into requires removal even if the deterioration is not too bad as it cannot get returned to a sanitary state and is unhealthy to leave in the home. Signs the water cleanup waited too long include:   

  • Buckled or bent sheetrock  
  • Severely Cupped or crowned hardwood floorboards  
  • Visible mold growth
  • Delamination of tile flooring
  • Warped subfloor

If I am Getting Reconstruction Done After Water Removal, Does the Room Have to Be Rebuilt The Exact Same Way?

After an event that involved water removal in your Everett home, controlled demolition actions may need to happen to dry and spare the property further damage. It is not uncommon for portions of sheetrock to get cut away, carpet, or tile removed to dry the subfloor underneath. Once the work-site is dried and cleaned, it is ready for the needed repairs.  

SERVPRO techs have a general contractor license #SERVPES871RD and can do any of the structural or cosmetic renovations necessary to bring the room to a like-new condition. If it is within the scope of coverage, many homeowners use this as an opportunity to change the color palette in the place and give the entire space a facelift with new paint on the walls and new flooring. 

SERVPRO of North Everett / Lake Stevens / Monroe in (360) 243-8313 knows water removal needs to begin in your home as soon as possible for the best outcome. The trained, certified technicians are available 24/7 and arrive quickly with their advanced extraction and drying equipment.

My Insurer Recommends to Call a Water Restoration Expert in Everett, Whom Should I Call?

8/27/2020 (Permalink)

Water Damage In an emergency, you need expert assistance to manage the process of returning your home to a preloss condition.

SERVPRO Has Flood Damage Technicians of Certifiable Expertise Available for Residents of Everett.

How do Qualified Water Technicians Deal with Flooding?

When your Everett home becomes saturated with massive quantities of water, your insurer is likely to recommend professional assistance. Getting an accurate estimate for your claim's cost may be difficult until a reduction in water levels in the property. SERVPRO water restoration technicians (WRT) can perform these vital mitigative steps in the immediate aftermath of a flooding incident. Using a combination of industrial pumping equipment and extractors, we can quickly mitigate against flood losses to structure or contents. We can also accurately assess the extent of water contamination in the property, which is essential to planning a secure restoration. Once standing water levels have gone, your property at a reduced risk of structural collapse. We can then scope the park again for potential causes of concern at the start of the drying process.

What is the drying procedure for property flooding?

It can be beneficial to disinfect and clean flood damage in your Everett property before drying begins. By cleaning before drying, we can ensure that grime does not have time to settle into materials causing permanent harm. The drying procedure focuses on reducing the moisture content of documents and bringing down the relative humidity inside the building. Getting rid of moisture is essential to clean up the process because it prevents mold from building up through stages and reduces the risk of water stagnation. With a clean, dry property, our technicians can work toward cleaning, repainting, replacing, and restoring the material damage.

What risks are associated with flooding?

- Raw sewage, non-access to water mains and sewer backup
- Structural collapse from added water weight
- Secondary mold, bacteria and virus growth in the property

In an emergency, you need expert assistance to manage the process of returning your home to a preloss condition. Contact SERVPRO of North Everett / Lake Stevens / Monroe at (360) 243-8313.

Is There a Team Available on Nights and Weekends for Mold Cleanup in Everett?

8/5/2020 (Permalink)

mold growing on wall SERVPRO of North Everett / Lake Stevens / Monroe has the tools necessary to keep your home looking, “Like it never even happened.”

SERVPRO Technicians Remediate Mold Damage in Everett Residences 24/7

Mold damage is a common side effect of lingering water damage in Everett homes. It only takes 24 to 48 hours of moisture exposure for mold growth to begin in earnest.

SERVPRO is ready to assist Everett homeowners with mold damage cleanup services. SERVPRO teams use two primary resources for meeting industry standards for mold remediation:

    •    The Environmental Protection Agency (EPA) Mold Remediation Guidelines
    •    The Institute of Inspection Cleaning and Restoration Certification (IICRC) S520 Mold Remediation Standard

Why Does 24/7 Availability Matter for Mold Remediation?

    •    Lessening a disaster’s impact. The faster a professional mitigation team can resolve the damage on your property, the less likely it is to leave stains, structural damage, and microbial growth that can affect the comfort and indoor air quality of your home.
    •    Reducing property and structural loss. A fast-responding remediation crew has access to commercial-grade tools and solutions necessary for inhibiting further microbial growth while halting its spread throughout your property.
    •    Lower repair and replacement costs. SERVPRO professionals not only provide mitigation and remediation services, but they can also repair and rebuild parts of your home with the help of licensed contractors.

How Does SERVPRO Prevent the Spread of Mold Spores?

SERVPRO technicians rely on several different methods of containment in tandem with sanitation, personal protection equipment, and structural drying to reduce mold populations to normal levels and prevent them from spreading throughout your property. Multiple tactics are typically used in unison to keep the rest of your home clean and safe during the cleanup process.

Containment methods can include covering doorways and vents, establishing negative pressure with HEPA filter air scrubbers in the affected area, and sanitation with EPA-registered biocides. The remediation process can take several rounds of removing spores before the affected area is cleaned to safe levels.

SERVPRO of North Everett / Lake Stevens / Monroe has the tools necessary to keep your home looking, “Like it never even happened.” Call (360) 243-8313 to start the cleanup process.

Do Hardwood Floors in My Everett House Need to Be Torn Out and Replaced After Water Damage?

7/15/2020 (Permalink)

water damaged hardwood floors Water can quickly damage hardwood floors. SERVPRO has the equipment to restore your home today!

Open Patio Doors and an Overactive Sprinkler Put Your Beautiful Floors at Risk -- Trust SERVPRO to Take All the Steps Necessary to Save Water Damaged Hardwood in Everett 

You were running errands while your automatic sprinkler system worked overtime and caused the hardwood floor in your Everett attached garden room to endure a sustained shower. Work with the vendor who sold you the sprinklers to re-time and position the spray but reach out to us to manage the water damage. 

What Is the "Anatomy" of a Hardwood Floor? 

The good news is that authentic hardwood floors are relatively durable, even when forced to endure water damage. Everett residents need to involve professional restorers when evaluating the degree of harm suffered by the materials. The state of the surface area tells only a small part of the story. Visible hardwood strips or planks are made of a dense variety of wood, necessary to stand up to foot traffic, and provide substantial water durability. A protective finish usually adds to the ability of hardwood to shed wet tracking and spills.  

Hardwood typically installs over at least one subfloor layer composed of plywood or particleboard sheets. This underlayment is unfinished, and thus quickly absorbs moisture. 

Why Does the Underlying Unfinished Layer Matter?  

When we arrive to assess the water damage to your hardwood floor, we note the subfloor's condition. Engineers do not construct hardwood floors to be waterproof, just water-resistant, and there is no vapor barrier between the top boards and the subfloor. As the sprinkler spray spreads across the floor, a portion of the water percolates down to saturate the porous underlayer. This migration causes problems for more than the wet plywood or other material. The hardwood top layer usually is unfinished on the bottom and sides, much more susceptible to absorbing water wicked up from below. 

What Kinds of Hardwood Floor Damage Can You Expect from Subfloor Saturation? 

As the hardwood strips or planks take on water, the material's fibrous makeup leads to expansion as the cells swell. The expansion can result in: 

  • Cupping -- when water absorbed from the subfloor causes the edges of each strip or plank to raise as it expands, creating a concave surface along with the material that resembles a cup if seen in cross-section
  • Buckling -- where the hardwood absorbs so much water that it raises at the edges and joints in a continuous strip or plank line, dislodging entire pieces from the floor
  • Crowning -- usually a post-drying complication, occurring when the hardwood becomes overdried on the bottom, but the top of the strips or planks contain more water and thus bulge  

How Do Professionals Remove Water from Hardwood Floors? 

A rapid removal of the water on all hardwood levels and its underlayers can minimize the effects of the water damage in Everett, often avoiding the need for repairs or refinishing. When we talk about removing the water, it is essential to note that we never intend to lower the hardwood's moisture content below its average level. The "normal" level for your floor will vary slightly from that in another home, but it averages about 10 percent in the United States. When we scope out your hardwood water damage, careful testing with moisture detectors and meters reveals moisture content. Sampling the moisture levels of another hardwood floor in your home provides data permitting us to complete appropriate drying. To remove the liquid water and then dry wood in all the layers we: 

  • Use squeegees and wanded extractors to corral and suction the remaining surface water 
  • Install sealable floor mats on areas tested and found wet on several levels, and attach via hoses to negative air pressure generators to extract the fluids
  • Consider removing one or more strips or planks to gain access to the subfloor and facilitate drying
  • Consider removing the hardwood finish or pricking the surface with pinholes to encourage evaporation
  • Position air movers, heaters, and dehumidifiers to complete drying to the appropriate moisture measurements 

Can the Hardwood Be Restored if Warping of Some Kind Exists? 

After the water and moisture removal completes waiting for a brief time to decide if reworking or refinishing is necessary is best practice. If the remediation efforts do not return the hardwood to its preloss condition, sanding and refinishing can bring about the desired results. Cupping responds well to sanding and refinishing. Buckling indicates more severe water damage that might require sections being removed and replaced. Crowning, which is usually the result of over-drying as explained above, is nearly impossible to sand out. Unfortunately, all or part of your floor could need replacement if crowning is widespread. 

If your hardwood floors have taken an unscheduled shower, SERVPRO of North Everett / Lake Stevens / Monroe will consult and help with water and moisture removal. Call us at (360) 243-8313 for an evaluation of your circumstances.

SERVPRO Supports for Everett Stores and Businesses

5/24/2020 (Permalink)

yellow gloved hand wiping a blue wall with a pink rag SERVPRO cleans and disinfects following the guidance of the CDC.

Commercial-level cleaning services can support essential businesses by helping to protect employees and customers. SERVPRO of North Everett, Lake Stevens, and Monroe technicians stand ready to assist.

Considering Professional Cleaning?

SERVPRO can help business owners develop a plan for SERVPRO to help train and even work with in-house employees. SERVPRO is able to perform contract cleaning at locations, usually after-hours.  Our technicians use hospital-grade cleaning products in Everett to help ensure that your location can maintain a high standard of sanitation with minimal disruptions for your business.

Tips to Keep Shoppers Safe:

  • Set aside time in the mornings for seniors to shop. The most vulnerable members of the community may have more difficulty getting the groceries they need. 
  • Practice social distancing. Consider limiting the number of shoppers in stores at one time to make it easier to stink to social distancing guidelines. 
  • Encourage shoppers to sanitize. Consider implementing additional hand sanitizing stations around the store for customers and keep touchpoints at these stations clean. 

For more ideas, or to discuss your needs, contact us, we’re SERVPRO of North Everett / Lake Stevens / Monroe and we can maximize your property's safety. Our phone number is (360) 243-8313.

DISCLAIMER: Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Everett, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Everett / Lake Stevens / Monroe today at (360) 243-8313 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

SERVPRO Technicians Bring You Fast Water Removal in Everett

11/18/2019 (Permalink)

SERVPRO vehicle parked on the road in front of a home. SERVPRO knows how bad water can damage your home, let us help.

We can support you through your Everett home water damage.

In the United States alone, nearly 40 percent of homeowners claim to have experienced losses related to water damage. Water can infiltrate homes through a variety of means, all of which can pose a risk to homeowners and their possessions. Even a leak through a door frame can cause water damage that threatens the structural integrity of your home over time.

If your Everett home requires rapid water removal, SERVPRO technicians can be at your home within hours of your call. These IICRC-certified professionals receive extensive education on mitigating fire and water-related disasters. This team can preserve homeowners' possessions and structures with state-of-the-art tools and techniques in tandem with their accumulated knowledge and skills. 

SERVPRO's Top-Notch Equipment

SERVPRO makes use of both tried-and-true methods for damage mitigation as well as cutting-edge technologies that provide modern solutions to the age-old problems for homeowners. EPA-registered antimicrobials and modern moisture measurement technologies, including sensors and infrared imaging, work to remove water-related damage while protecting structures from mold and other contaminants.

SERVPRO Restores Structures

SERVPRO technicians have the tools to get water out of even narrow, hard-to-reach spaces. With handheld extraction wands and back-mounted equipment, professionals can get 140 inches of water lift at a time in ideal conditions. Extractors have three main components: a vacuum, a heating system, and a pump. For removing water, technicians only need the vacuum, but they can extract water from carpet underneath a leaking door frame with all three of these systems. The heater component of a portable extractor can warm to temperatures between 180 and 212 degrees Fahrenheit, which can kill bacteria and other contaminants that unwanted water can bring to the home. 

If your door frame requires repairs or restoration after cleanup, your local SERVPRO has a general contracting license (#SERVPES871RD) and can coordinate with you and your insurance adjuster to ensure that you get repairs done to code as well as per your insurance policy. 

SERVPRO of North Everett / Lake Stevens / Monroe can give you service that is Faster to Any Size Disaster.  Call (360) 243-8313 any time of the day or night for high-quality cleanup. 

To see more about Everett, click here

Water Damage to Your Everett Home? Here's the First Steps You Can Take Before Help Arrives

11/15/2019 (Permalink)

man loading drying equipment into SERVPRO van We keep each vehicle in our Green Fleet stocked and ready to go to meet and water damage emergency you might have.

Water Removal in Everett-What to Do Before Help Arrives 

There are some actions homeowners can undertake to limit loss against water damage in their residence before SERVPRO arrives. First and foremost, if the damage is emanating from the plumbing such as a broken supply line or burst pipe, turn off the water to the home. 

There are other actions homeowners can take before water removal in their Everett homes to help save items from water loss. These steps include picking up small items from the floor, such as decorative baskets, small accent tables, and rolling up rugs to get them out of the way of any moisture. Things that can transfer ink onto carpeting such as newspapers or magazines need removal. Laying down towels or rags to halt the flow of water also helps limit the spread. If possible, move small pieces of furniture out of the room, especially composite wood as water often renders these types of items unrestorable.  

Safety First

Never lift anything weighty or possibly unsafe, wait for SERVPRO to arrive. If home electronics received or you suspect water damage, to avoid the risk of shock, do not test these items. Talk to the SERVPRO team coordinator about any concerns regarding these items, and they can arrange for a professional to inspect them.  

Why SERVPRO 

The technicians undergo extensive hands-on training to learn the best practices for every residential or commercial property disaster cleanup and restoration. SERVPRO technicians always attempt to save homeowners the cost of replacement through their proprietary methods.  

Rebuilding After Water Damage 

Due to the nature of sheetrock wicking water quickly, removal and repair of damaged walls is a common after-effect. SERVPRO has a general contractor license #SERVPES871RD. Once the water cleanup efforts complete, they can offer homeowners a direct transition into any needed repairs to restore the water loss area to its preloss condition. 

SERVPRO of North Everett / Lake Stevens / Monroe is ready to assist local property owners with any size water removal needed. Contact the emergency response team at (360) 243-8313 and get the water loss in your home turned around fast, "Like it never even happened." 

More about Everett.

SERVPRO Wants to Show Everett Why We Are The Best for your Community Damages.

10/22/2019 (Permalink)

SERVPRO vehicle sitting in front of a home. We can show you why we are the best for your Everett home or business, choose us.

Let SERVPRO help you through your remediations in Everett today!

As a team of qualified restoration specialists that have been proudly serving Everett and the surrounding areas for many years, we have developed a successful strategy based on a fast response and fixated on customer satisfaction. We know that loss incidents can bring your life to a grinding halt, and that is why We’re Faster To Any Size Disaster. In addition to providing high-caliber restoration services, we also have a team of contractors capable of performing emergency construction efforts and completing full-scale build back and reconstruction once mitigation completes. 

Water

Water restoration involves the most significant volume of our roster of technicians. We have become accredited through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which ensures that all field technicians and even our administrators have certifications in water restoration and recovery. Our professionals fixate on the immediate threats to an Everett home first, including both extraction and drying efforts. We have hundreds of air movers and dozens of dehumidifiers which can offer the precise amount of moisture reduction that any size property needs. 

As a full-service contractor that can be available after water damage to Everett homes, we can identify the source of water losses and repair these areas. As plumbing is a frequent contributor to substantial water emergencies, we can use sophisticated moisture detection equipment to identify dampness pockets to indicate the presence of plumbing breaches. Our licensed (SERVPES871RD) contractors can replace fittings, pipe, and other fixtures to reduce continued leaks and damage. 

As challenging as removing moisture from the drywall and other construction materials might be, controlled demolition is a critical approach to ensure that drying efforts are as effective as possible. Drywall can become irreparably damaged in as little as 24 hours with direct exposure, so flood cuts can make drying more successful and maximize the efficiency of reconstruction efforts for your Everett property. 

Storm

The Everett area houses many lower-lying areas ideal for flooding conditions under the right circumstances. With heavy rainfall that persists over several days, natural flooding becomes a hazardous possibility. As a community in the heart of the Pacific Northwest, we are also susceptible to adverse weather conditions and extreme storms that occur in every season of the year. The destructive force of these weather events can be costly, but our SERVPRO professionals can help. 

As we are part of SERVPRO’s Disaster Recovery Team, we have a bead on the full measure of these damaging storms and what Everett homeowners need to restore and repair these effects. Part of our success in this large-scale venture stems from our comprehensive recovery approach, including both biohazard restoration/cleaning and reconstruction through our division of licensed contractors in house. While our national involvement has seen us help out those far from our service area in need, we also have the resources and personnel to accommodate large loss situations here in our region as well. From massive commercial structures to sprawling residential properties, we have the experience and equipment to handle it. 

Storm damage in Everett can vary based on the season, and our professionals work to accommodate the changing conditions as needed. From heavy snowfall that can collapse roofs or force water into attics to flash flooding in the fierce downpours of the summer months, we have a full team of professionals accredited through the IICRC to help. 

Fire

We know that fire loss incidents can be disastrous and stressful for a homeowner. Even with a fast extinguishment, effects can spread rapidly through your home that makes comfortable living impossible. Our SERVPRO professionals have honed their skills and continually pursue new educational ventures to be among the most knowledgeable and confident fire recovery experts in the field. This experience can help you to get back to preloss condition, no matter what that means for your Everett home. 

Soot and smoke residues can be common threats to the Everett area, especially during the seasons where excessive humidity and moisture content is high. Wet smoke conditions can result from fires becoming unable to achieve a faster burn rate, and smoldering can leave a thick and challenging residue on nearby surfaces. Our team has effective strategies to address these conditions, including our premier line of cleaning and deodorization products. 

Because of the hazards that fire losses present to those exposed, you want to utilize our highly trained professionals to overcome hurdles like air quality, odors, and airborne toxins like soot. We have extensive education through the IICRC to obtain multiple endorsements for fire recovery, helping us to approach every loss incident safely and with a mindset to save our Everett customers time and money. 

Mold

Mold is a threat that many Everett homeowners must face at some point in their house’s lifespan. With many homes featuring subterranean levels or moisture that can leak into attics, the likelihood of dampness that persists longer than a few days is better than many property owners believe. In truth, mold spores can seat and thrive into organic materials and colonize in as little as 48 hours, which can become a persistent threat until the situation gets resolved by remediation specialists like our SERVPRO team. 

Part of this service that we can offer our customers starts with a thorough inspection that covers every affected area of an Everett home. We want to ensure that no stone goes unturned so that our clients do not have to contend with the health hazards linked to exposure to mold colonization. We have developed sound remediation strategies that can help your home without requiring excessive tear-out and reconstruction, such as dry ice and soda blasting. 

Our training and certifications through the IICRC have provided education in the appropriate assignment of personal protective equipment and the safest practices for removing colonies from Everett homes with minimal disruption. Mold growth can displace families for a short time while remediation takes place, so it is our priority to provide lasting results in the most efficient manner possible. 

No matter what situation you and your property face, you need an assurance that competent and qualified restoration specialists are on the way to help. With our SERVPRO of North Everett / Lake Stevens / Monroe team, you have local talent available 24/7 to help you through every loss incident “Like it never even happened.” Give us a call at (360) 243-8313.

To learn more about Everett, click here.

Four Reasons to Choose SERVPRO to Restore Water Damage in Everett

9/26/2019 (Permalink)

man trying to read newspaper; water pouring on him from ceiling; woman with umbrella in background Water loss events happen. You can trust the SERVPRO Brand to quickly adn thoroughly restore your home.

Why SERVPRO Checks All the Boxes for Residential Water Damage Recovery in Everett 

When your Everett home suffers harm from a water loss, you have neither the time nor inclination to be the general contractor. Lining up various providers to manage the myriad tasks is a poor use of time when you can find one restoration company that handles all of the aspects. Full-service provision of a wide range of jobs by highly-qualified technicians is why homeowners seek an assessment from our experienced project managers. 

Skilled and Trained Workforce 

We prioritize water damage training for Everett emergencies. The team completes the coursework provided by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Our supervisors, managers, office team, and production technicians all master disaster recovery-related. Following the formal training, our technicians gain experience working with more seasoned employees. This hands-on environment explains why our solutions are often flexible, creative, yet always reflective of industry best practices. 

Efficient and Heavy-Duty Equipment 

Results are typically only as good as the quality of both the workers and the equipment. The enhanced outcome when specialized tools, products, and equipment are employed is why SERVPRO invests in cutting-edge yet field-proven commercial grade equipment. The faster a water loss project completes the mitigation and remediation tasks, the more likely we deliver on our “Like it never even happened” pledge.  

Working On Your Behalf with Insurance Companies 

We make sure we gather the evidence needed to support claims made with your insurer. We document all water removal tasks, structural drying, and any pack-out or other specialized approaches we implement. Also documented are the furnishings, household goods, and personal possessions harmed by the water loss. The balance struck between structural and contents restoration is why SERVPRO avoid the need for more than one restorer. 

Build Back and Construction Services 

If controlled demolition helps with mitigation, our general contractor’s license allows us to provide a genuine “wrap-around restoration” service. This start to finish approach is why SERVPRO is attractive to homeowners already overwhelmed by the initial damage. 

Complete A to Z service highlights our versatility, why SERVPRO of North Everett / Lake Stevens / Monroe gets top billing from satisfied customers. Call us at (360) 243-8313 to begin the journey from a soggy mess to professionally restored.

More about Everett

Contractor Licenses:

General: SERVPES871RD

Why SERVPRO is the Trusted Choice for Fire Damage Restoration in Lake Stevens

9/12/2019 (Permalink)

Firemen on ladder reaching fire on roof After the fire is extinguished, cleanup begins. SERVPRO's knowledge, experience, and equipment can remediate the damage to get you back in your home.

Well-Matched Methods: Why SERVPRO Delivers Outstanding Fire Damage Cleanup Results in Lake Stevens 

Cleaning up after a residential fire is a complicated process in Lake Stevens. Residue management starts with planning for and remediation of a massive influx of dirty, debris-filled water the firefighters used to extinguish the flames. Safety requires that trained workers skilled in contaminated water removal and complete disposal extraction, disinfection, and this is why our well-qualified and equipped team push this phase of fire recovery to the top of the agenda. 

Skilled Technicians Determine Appropriate Cleanup Protocols 

The second phase of Lake Stevens residential fire damage cleanup begins with an evaluation of the soot-covered surfaces. Cleaning requirements vary throughout your home depending on how hot the fire burned, the type of materials consumed, and the features of surfaces coated. During the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training courses, our managers and technicians develop the expertise to match appropriate tools, products, and techniques to the soot challenges presented by residential fires. The critical thinking skills our employees possess are why fire cleanup progresses efficiently on our watch. 

Controlling Pressure Clears Airborne Fire Residues  

Nearly invisible incompletely combusted bits of burned materials and the gases and chemicals created during fire float long after the flames extinguish. Cleaning efforts stir them up, increasing the spread and damage caused by the corrosive and toxic residues. Our use of negative pressure air scrubbing equipment permits us to contain and trap the abrasive solids in HEPA filters and vent them outdoors. Taking the time to create negative pressure sectors is another reason why SERVPRO delivers consistent positive results during residue remediation.   

Advanced Technology Offers Deodorization Options 

Odors frequently linger in your fire-damaged home. The tiny particles of incompletely combusted floating building materials also settle on surfaces, become buried in fibers, and hide in cracks and crevices. They carry the stench. Often odors survive the thorough cleanup of burned debris and removal of all visible soot. Persistent smells are why SERVPRO offers advanced technology like thermal foggers, hydroxyl generators, and ozone machines. These innovative tools create minute particles that pair with the odor-bearing bits to neutralize the smells, changing the chemical composition of the residues to negate the odor. 

High-level skills and a robust inventory of efficient equipment, tools, and products are why SERVPRO of North Everett / Lake Stevens / Monroe is the area’s go-to fire damage recovery company. Call (360) 243-8313 as the firefighters leave to set up an assessment. 

More about Lake Stevens.

Contractor Licenses:

General: SERVPES871RD

SERVPRO of North Everett/Lake Stevens/Monroe is Faster to Any Size Disaster

11/7/2018 (Permalink)

We are dedicated to being "Faster to any size disaster". This is our commitment, to be there when you need us most.

Across North America, SERVPRO Franchises are gearing up for 2019 to serve you as a leader in the cleaning and restoration industry. Are you READY for what the year may bring your way? While we only hope to see good things come about in a new year, it is always a good idea to plan ahead for the not-so-good things—like fire or water damage— that is always an unexpected and unwelcome disaster.

Here at SERVPRO of North Everett/Lake Stevens/Monroe, we are here to help make it “Like it never even happened” if one of those disasters comes your way. With over 1,700 independently owned and operated Franchises, you can trust the team in green to get your property— and life—back to normal. We’re only a call away!

Faster to any size disaster. This is not just another tag line for SERVPRO—it is a commitment to be there when you need us most.

Whether you are a small business or home owner facing minor fire or water damage, or a property manager dealing with a widespread disaster, SERVPRO of North Everett/Lake Stevens/Monroe has the resources needed to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume business as usual.

SERVPRO of North Everett/Lake Stevens/Monroe is just the tip of the iceberg. Should a major disaster such as a flood or wildfire occur, SERVPRO’s Disaster Recovery Team is always poised and ready to go where they are needed.

If a fire, water or mold damage strikes, no matter the size, call SERVPRO of North Everett/Lake Stevens/Monroe at 360-243-8313. Backed by a system of more than 1,700 Franchises strong, we’ll help make your property disaster “Like it never even happened.”

Taking Care of Your Belongings After a Disaster

11/7/2018 (Permalink)

We have four warehouses dedicated to in-house storage where we can keep your items safe and secure.

Water and fire damage affect not only the structure of your house but also your belongings. SERVPRO of North Everett/Lake Stevens/Monroe understands that your home is more than a structure. Your furniture, clothing, keepsakes, and other belongings are important to you. Your belongings are important to us, which is why we provide the following to help restore and protect your belongings while we are restoring your home.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of North Everett/Lake Stevens/Monroe can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage, and can provide cleaning and restoration services for your belongings. We have four warehouses dedicated to storage where we can keep your items safe and secure. Your items will be placed in clearly identified and secured containers. You can rest assured that your items are being taken care of.

Contents Claim Inventory Service

When emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

If your home and belongings need restoration services, rest assured that SERVPRO of North Everett/Lake Stevens/Monroe has you covered. We can pack out, store and restore your belongings. Give us a call today at 360-243-8313.

A Look Back on the Last Five Years

10/30/2018 (Permalink)

Join us in celebrating 5 years in business with an interview with our owner, Paul Leavens!

SERVPRO of North Everett/Lake Stevens/Monroe has been in business now for just over five years! We were able to serve our first customer just five years ago on October 31, 2013. So, to celebrate we are looking back with our owner Paul Leavens and getting his thoughts on why he got started in the restoration business and what we have learned over these last five years.

Why did you decide to get into the Restoration Business?

"There is a side of me that likes helping people. This was an opportunity to combine business and help people at the same time. When individuals are in the situation where they’ve got water damage or fire damage they are in a position where they are having a rotten day and they don’t know what to do. We have the opportunity to come in and have the know-how and the ability to help them recover and get to the point where they are getting back to normal. We basically get to help when they are in a desperate situation. SERVPRO had a system in place nationally that did this well."

What makes us different from other restoration companies?

"We take on the opportunity to help people in all situations. Whether it's a large loss, a commercial loss, residential, we take it all on, to help them. The other thing that I think makes us stand out a bit is we try to do everything needed. We try to take care of them from A to Z with every need that they have. So, any of the services they are in need of in those types of situations we cover. We try to be a one stop shop."

"A big part of that, but not the only part, is the reconstruction business. When individuals have these situations there are some mitigation companies that will mitigate, get them cleaned up or dried up, and then they will have to go find a way to rebuild, they'll have to find the reconstruction. But we take care of the reconstruction as well. So that is something that differentiates us."

"We do the mitigation needed and then put it back together "Like it never even happened.""

Tell us about your team!

"We have a very dedicated team. They are at the ready to take care of customers at any time of any day. They are very dedicated and focused on doing a good job for the customers. Customer service is key. Our core leadership team has been with us pretty much since the beginning. Some of our first hires are still with us."

What have you learned over the last 5 years?

"We have learned how to take care of any type of situation for any type of customer. We know the ins and outs of working with the insurance industry and working in a way that satisfies their requirements and their needs. We know how to partner with our insurance clients to take care of our customers."

"Working with insurance with claims like this can be intimidating for customers. We take that all out of the mix because we know what to do and how to do it. Partnering with agents and adjusters to take care of customers is a big part of what we do. It's not just the production of the work."

Looking back 5 years, what stands out most?

"By year three, we were within the top 100 SERVPRO franchises in the nation. We are designated as a Large Loss Response Team, so we handle jobs in the area that are large loss. We take on things of any size, so there really is no job too big."

"What also stands out is building a great team; lots of memories of jobs well done. We've been through a lot together as a team in terms of taking care of customers. We’ve had lots of jobs, lots of stories. The growth for our business in terms of vehicles, equipment and people has increased our capacity and know how. We have a lot of experience now. This positions us better to be able to take care of any type of customer in any type of situation or circumstance. We are ready for whatever comes."

We just want to say thank you to all of the customers and agents we have had the chance to serve and work with over the last five years. We are so glad we get to be a part of this great community and that we get to serve it every day.

SERVPRO First Responder Bowl 2018 at Cotton Bowl Stadium

10/24/2018 (Permalink)

Tune into the SERVPRO First Responder Bowl on December 26 at 12:30 p.m. CT (1:30 p.m. ET) televised on ESPN.

In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl. Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT (1:30 p.m. ET) and will be televised by ESPN. The agreement between ESPN Events and SERVPRO was brokered by Denver-based Impression Sports & Entertainment.

"We are truly grateful for all first responders’ sacrifice and service,” said Brant Ringler, Executive Director of the SERVPRO First Responder Bowl. “It is a tremendous privilege to honor these brave men and women who protect our communities 24/7/365. As this game continues to grow, so do our ties with first responders. Additionally, having a sponsor like SERVPRO who works along-side and supports these community heroes reinforces our goals of recognizing our first responders.”

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country" said Sue Steen, CEO of SERVPRO Industries, Inc. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium on the grounds of Dallas’ Fair Park, which features 227 acres of museums, attractions, history, art and performances located in the heart of the ninth largest city in the United States.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” Dallas Fire-Rescue Fire Chief David Coatney said.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” said Dallas Police Chief U. Renee Hall.

The SERVPRO First Responder Bowl tickets started selling in September. Tickets for First Responders will continue to be underwritten by our corporate sponsors. Anyone wanting more information on the bowl game can visit www.firstresponderbowl.com.

Restoration Services for the Insurance Industry

10/23/2018 (Permalink)

Trust SERVPRO of North Everett/Lake Stevens/Monroe to help with your customer's restoration needs.

As a leader in fire and water cleanup and restoration, SERVPRO of North Everett/Lake Stevens/Monroe offers your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

SERVPRO of North Everett/Lake Stevens/Monroe is uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages. We understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

Emergency Response to Claims

Restoring property is our first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." Our highly-trained professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

At SERVPRO of North Everett/Lake Stevens/Monroe we can provide an itemized loss inventory. You will receive a link to an inventory site that will provide pictures of important items and the status of the contents in the cleaning process.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File
    • First Notice of Loss
    • Detailed Estimate
    • Digital Loss Photos
    • Scanned Forms and Paperwork
    • All delivered by email or hard copy
  • On-line Access to All Files
    • New Assignments
    • Pending Jobs
    • Completed Jobs
  • Informative Reports to Improve Results
    • Job Cost Data
  • Performance Comparison to Industry Standard

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Our staff is trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to all SERVPRO Franchise Professionals at SERVPRO Industries, Inc.'s state of the art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of North Everett/Lake Stevens/Monroe, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim
  • Implementation of best practices and job process programs
  • National Accounts qualification criteria and annual compliance checks
  • Crew and vehicle standards
  • Insurance requirements
  • File documentation requirements
  • Quality assurance program

Serving Adjusters and Their Clients

Our job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim and not to deal with problems from vendors. Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. Our documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO of North Everett/Lake Stevens/Monroe a leader in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Call SERVPRO of North Everett/Lake Stevens/Monroe today at 360-243-8313!

Hoarding Cleanup Services

10/23/2018 (Permalink)

Hoarding jobs are often sensitive situations, and SERVPRO of North Everett/Lake Stevens/Monroe is here to help make it “Like it never even happened.”

According to The Mayo Clinic, “Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of North Everett/Lake Stevens/Monroe encounters hoarding situations several different ways. We may be called for a fire or water loss and find the hoarding situation when we arrive on-site. We will communicate with the insurance company regarding the customer's contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored in our temporary storage in our warehouse so work on the fire or water loss can begin.

Another way SERVPRO of North Everett/Lake Stevens/Monroe encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of North Everett/Lake Stevens/Monroe is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call us today at 360-243-8313.